Today customer service gentleman was a very poor customer service agent for grainger. Shamrock foods employee at shoe truck in parking lot. Shamrock foods commerce city Co. Treated as though I were just a guy wanting free boots. Didn't seem wanted to engage at all!...Read more
Grainger wouldn't let me set up an account said I did not qualify.so I had a co.worker order a water heater but it doesn't work like the ad says.it works all of 15 seconds and shuts off also.it doesn't do what it said online.i get the bosch heater.it says something...Read more
If you find a part on the Grainger website that has a special lower price for those with accounts and you are buying it for yourself, forget it. False advertising is what I call it. It you sign up, the website doesn't tell you that you need to be a business or even...Read more
- Product selection
- Pay when pickup
I didn't like
- No link stating what conditions are required for lower pricing
- Supervisors will not rectify company negligence
- False advertising
I placed an order for a compressor that was guaranteed available for pick up following morning at 8am. I arrived to them telling me it wasn't coming til Monday. I got pissed no its coming today. They said they could offer me a fast ship same day delivery today....Read more
I go to the Grainger in Annapolis junction MD and the girls in the branch make you fell unwanted they will skip over you if they do not know you or see you with something that is not easy, the guys in the branch Mike and Charlie know what they are doing and are willing...Read more
I work for a large national account with many component accounts attached to them. Was told it would be 24-48 hours to approve the credit. This process took more than a week. The order that had been placed prior to the account setup was never submitted. We are in the...Read more
- Dave at the store was very helpful
Hello.. I needed "Closed Cell Foam" for my work. I searched online for a local store that carries it, results showed Grainger is a business that carries the item am looking for. Went to the store, asked for the item but the representative told me that they don't...Read more
I ordered a motor for my air compressor from grainger over the counter and the order should have arrived no later than tuesday the next week. When the motor did not arrive tuesday I contacted central transport to see where the motor was. It was sitting in their...Read more
Grainger charges more than retail prices and if you ask for a better price they say no. If you are a 1st time buyer you pay extra. Managers stick to the lousy business model. I found the same ladder both locally and and online for $150 - $200. cheaper. I could even...Read more
Grainger Shipping Service Review
Bought a 3 pack of dewalt aviation snips for $62 plus tax and shipping, total came out to $78. Heres the kicker they dont tell you how much shipping is until youve already placed an order, double kicker everywhere else this set costs 35 or cheaper. Never buying from them again. I always thought grainger was was a good company, boy was i wrong.
Grainger Boots Review
I ordered boots from there boot truck from were we work we were told they would have the boots we ordered PLUS thousands of others to choose from. What a joke, they had nothing what a ripoff and the customer service was very bad i will never again use granger again.
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